05-27-2020
06:06
- last edited on
06-21-2020
16:31
by
MarreFitbit
05-27-2020
06:06
- last edited on
06-21-2020
16:31
by
MarreFitbit
Hi,
Since a couple of days my Versa 2 doesn't buzz anymore when I still need to get my 250 steps in or when I reached my stepgoal for the day. I do get the messages on the screen but because it doesn't buzz I now keep forgetting to get my last steps in before the hour has passed.
I tried restarts several times. It looks like this problem started to occur now and then after the last firmware update, but now it doesn't buzz anymore at all 😞
I'm really not happy about this because I already notice I keep sitting way longer because I don't get these reminders anymore.
Kind regards,
Linda
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
06-21-2020 16:37 - edited 09-30-2023 05:36
06-21-2020 16:37 - edited 09-30-2023 05:36
Hi there @Linfon85, thanks for stopping by. I'm sorry to hear that your Versa 2 has stopped vibrating after the firmware update. I appreciate you've taken the time to troubleshoot your watch prior to posting here.
While reading your post I was wondering the do not disturb option may have accidentally activated? If so, please turn it off.
Also, I'd recommend taking a look at this help article: Why didn't my Fitbit device alert me?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-21-2020 16:37 - edited 09-30-2023 05:36
06-21-2020 16:37 - edited 09-30-2023 05:36
Hi there @Linfon85, thanks for stopping by. I'm sorry to hear that your Versa 2 has stopped vibrating after the firmware update. I appreciate you've taken the time to troubleshoot your watch prior to posting here.
While reading your post I was wondering the do not disturb option may have accidentally activated? If so, please turn it off.
Also, I'd recommend taking a look at this help article: Why didn't my Fitbit device alert me?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...