05-27-2020
06:06
- last edited on
06-21-2020
16:31
by
MarreFitbit
05-27-2020
06:06
- last edited on
06-21-2020
16:31
by
MarreFitbit
Hi,
Since a couple of days my Versa 2 doesn't buzz anymore when I still need to get my 250 steps in or when I reached my stepgoal for the day. I do get the messages on the screen but because it doesn't buzz I now keep forgetting to get my last steps in before the hour has passed.
I tried restarts several times. It looks like this problem started to occur now and then after the last firmware update, but now it doesn't buzz anymore at all 😞
I'm really not happy about this because I already notice I keep sitting way longer because I don't get these reminders anymore.
Kind regards,
Linda
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there @Linfon85, thanks for stopping by. I'm sorry to hear that your Versa 2 has stopped vibrating after the firmware update. I appreciate you've taken the time to troubleshoot your watch prior to posting here.
While reading your post I was wondering the do not disturb option may have accidentally activated? If so, please turn it off.
Also, I'd recommend taking a look at this help article: Why didn't my Fitbit device alert me?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there @Linfon85, thanks for stopping by. I'm sorry to hear that your Versa 2 has stopped vibrating after the firmware update. I appreciate you've taken the time to troubleshoot your watch prior to posting here.
While reading your post I was wondering the do not disturb option may have accidentally activated? If so, please turn it off.
Also, I'd recommend taking a look at this help article: Why didn't my Fitbit device alert me?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer