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Versa 2 stopped working

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‎02-20-2021 10:19 - last edited on ‎02-22-2021 12:28 by Fitbit Moderator

‎02-20-2021 10:19 - last edited on ‎02-22-2021 12:28 by Fitbit Moderator

What a piece of junk. Just got my replacement and this one stopped working. Need a refund going to get something better 

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎02-20-2021 11:17

‎02-20-2021 11:17

Hi @Kittnn1050  a refund is when you purchase from Fitbit.com and decide you don't want it within the first 45 days. If it was replaced once, then your warranty period is the remaining time of the original purchase. Why not work with support to get your Versa 2 working? 

Stepping in the U.S.A. since September 2013. Android 14

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‎02-20-2021 13:46

In response to Odyssey13

‎02-20-2021 13:46

I have, I sent back the 1st one in December when it stopped working and the screen went black They said the were sending me a new one, I have had it on for about 2 weeks and now I have the same problem Sent from my Verizon, Samsung Galaxy smartphone
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‎02-20-2021 14:36

In response to Kittnn1050

‎02-20-2021 14:36

Then you'll want to get with support.

Stepping in the U.S.A. since September 2013. Android 14

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