Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @leanne3336 - if you succeeded in doing a factory reset there is not much more you can do, but if the watch was only restarted try changing the clock face, just in case it has a problem.
You can always chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.
Author | ch, passion for improvement.
Best Answer