Versa 2 stuck on Fitbit Logo

[Mettegrove]

My Fitbit versa 2 seems to have stopped workning. It started Yesterday with loosing power really fast. It won’t last a whole day. Today it has been showing alexa on and off. 

I have tried to charge it and when I sync it with the app it is fully charged but the watch won’t start. It shows the Fitbit logo on and off. 

Is the watch dead? 
the versa 2 is from september 2019. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Mettegrove. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2. I understand where your concern is coming from. 

If you haven't done so yet, please follow the steps below:

• Remove your Versa 2 from your Fitbit account and unpair it from your phone's Bluetooth.
• Force quit the Fitbit app.
• Turn off the Bluetooth.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth.
• Set up your Versa 2 again.
• If there is no connection, restart your Versa 2.

If you can't get started with your Versa 2, usually a missing requirement is the cause. Carefully review the requirements provided in the help article: Why can't I set up my Fitbit device? 

Hope that helps. 

[Mettegrove]

How Can i restart my versa 2 when i cannot see anything other than the Fitbit logo showing on and off on the screen.