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Versa 2 syncing difficulties with Huawei mate 20 Lite

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‎12-05-2019 10:20 - last edited on ‎12-06-2019 16:03 by Fitbit Moderator

‎12-05-2019 10:20 - last edited on ‎12-06-2019 16:03 by Fitbit Moderator

Hi, my versa 2 is constantly losing its notification link with my phone. Have followed all the guides on here that I can find. However it still happens

 

Any help would be appreciated

 

Thanks

 

Moderator edit: Subject for clarity 

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‎12-06-2019 16:00

‎12-06-2019 16:00

Hi @Dan_man92fs, welcome to the Community Forums! 

 

Thanks for bringing this to my attention and for troubleshooting your device prior to posting too. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes.  

 

Keep me posted and let me know if you have any additional questions.

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