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Versa 2 touch screen is not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-23-2023 08:58 - last edited on ‎03-24-2023 09:36 by Fitbit Moderator

‎03-23-2023 08:58 - last edited on ‎03-24-2023 09:36 by Fitbit Moderator

ALL previous answers have NOT fixed the issue, so I am starting a new thread.
I have a Versa 2, connected to my Motorola G6 (Android) phone.

Please, tech support, actually read this: I have restarted the device and changed the clock face and followed all the "Best Answers" that have been provided, it still does not work.

I tap the screen, I can wake the watch up and it shows me the clock. So it registers my touch.

However, I cannot swipe to access menus.

 

Moderator Edit: Clarified subject

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‎03-24-2023 04:27

‎03-24-2023 04:27

Hey my friend,

 

If you want Tech Support to read this, you posted in the wrong place. While moderators are here, the presence is limited. If you want your message to actually reach a tech person, you need to contact Support directly via the Help link at the bottom of the page.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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