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Versa 2 turning off Randomly

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‎04-29-2021 15:28

‎04-29-2021 15:28

I too have this issue. I have seen a lot of posts with this same issue. No really great answers. Try turning it off, factory reset, update the firmware. Let's face it, none of the answers will suffice here. Yes they can temporarily fix the issue, and then it happens again.  Not acceptable, consider this was a 200 dollar purchase. It should never randomly turn off - ever, unless you forget to charge it.  

 

Needless to say, when I consider a replacement, it will not be another Fitbit product. 

 

 

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‎04-29-2021 17:56

‎04-29-2021 17:56

Thanks for visiting the Fitbit Community, @Locoversa.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided and for trying to resolve the issue before contacting us.

 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Please let us know if you have any questions.

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