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Versa 2 unresponsive

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It started out with a thin white line on the left of the screen and having difficulty using the touch features, then slowly the line became wider and wider until after about a week or so it showed the fitbit logo and no amount of cajoling, rebooting,  chanting or praying could change it. Then the screen went dark a few days ago now and I cant turn it back on!

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

Try checking its recharging

Have a look at the suggestion posted here.

It may have been trying to do a firmware update over bluetooth - it needs to be charged and charging.

Then if you can get it to wake to a logo reinstall it.

 

In the phone Fitbit App

Click on profile photo [top left]

Click on  + Set up a Device

Follow the installation instructions

Author | ch, passion for improvement.

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I charged it overnight and it never did anything! No logo, no charging
status, nothing!
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See this post about checking charging using a PC and also check for water damage.

Author | ch, passion for improvement.

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