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Versa 2 will not scroll

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The touch screen on my versa 2 only works intermittently and I can not scroll down at all. It has gotten worse over the past few days. I have tried restarting several times and changed my clock face to a fitbit face. Can you tell me what else I can try?

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Welcome to the Fitbit Community, @leahyec.

 

Thank you for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

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