Versa 2 won’t charge

[Sandra_Smith_59]

versus won’t charged

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Sandra_Smith_59.

Thanks for the details shared in your post. I recommend following our troubleshooting tips in Why isn't my Fitbit device's battery charging? 

Additionally, I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device? 

Hope this helps. 

[SunsetRunner · Accepted solution]

DONT do the update!  Batteries are draining and Fitbit will not acknowledge that it is their issue. Read through some of the other community posts.