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Versa 2 won't charge

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‎07-26-2022 12:06 - last edited on ‎07-26-2022 15:35 by Fitbit Moderator

‎07-26-2022 12:06 - last edited on ‎07-26-2022 15:35 by Fitbit Moderator

Versa 2 has stopped charging suddenly and not getting charged after 0%. Please let me know if you have any solutions.

Thanks!

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-26-2022 12:33

‎07-26-2022 12:33

I purchased a new charger and my Vera 2 still won't charge. It's only 6-7 months old.

 

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‎07-26-2022 15:37 - edited ‎11-15-2023 16:06

In response to Laxmom1

‎07-26-2022 15:37 - edited ‎11-15-2023 16:06

Hi there, @Abhi147 @Laxmom1. Welcome to the Community Forums. Thanks for the details provided in your posts about the issue with your Fitbit devices. I understand where your concerns are coming from. 

I've seen the two of you've contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


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