08-17-2022
03:58
- last edited on
08-17-2022
09:13
by
AndreaFitbit
08-17-2022
03:58
- last edited on
08-17-2022
09:13
by
AndreaFitbit
My versa 2 won't charge.
Have bought a new charger and still nothing
Moderator edit: updated subject for clarity.
08-17-2022
07:17
- last edited on
08-08-2024
10:34
by
MarreFitbit
08-17-2022
07:17
- last edited on
08-08-2024
10:34
by
MarreFitbit
Hi @HMStocks - just on the off chance do you have an older Versa, the charger cable for that isn't compatible with the Versa 2.
If you have the right cable check the cleaning.
It could be the screen is not working. After charging for an hour try syncing with the Fitbit App and note the battery level and when it last synced, this can help localise the issue.
Author | ch, passion for improvement.
08-17-2022 09:55
08-17-2022 09:55