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Versa 2 won't charge

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My versa 2 won't charge. 

 

Have bought a new charger and still nothing 

 

 

Moderator edit: updated subject for clarity. 

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Hi @HMStocks - just on the off chance do you have an older Versa, the charger cable for that isn't compatible with the Versa 2.

If you have the right cable check the cleaning.

It could be the screen is not working. After charging for an hour try syncing with the Fitbit App and note the battery level and when it last synced, this can help localise the issue.

Author | ch, passion for improvement.

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Thank you I'll try that.
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