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Versa 2 won't charge

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‎11-14-2022 20:37 - last edited on ‎11-16-2022 05:08 by Fitbit Moderator

‎11-14-2022 20:37 - last edited on ‎11-16-2022 05:08 by Fitbit Moderator

I have a Fitbit Versa 2 that is not quite 6 months old, it went flat and now will not charge, can not restart it.

Any advise.

 

 

Moderator edit: updated subject for clarity.

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‎11-14-2022 21:55

‎11-14-2022 21:55

https://myhelp.fitbit.com/s/support?language=en_US  get with support if you're under warranty

Stepping in the U.S.A. since September 2013. Android 14

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2 REPLIES 2

‎11-14-2022 21:55

‎11-14-2022 21:55

https://myhelp.fitbit.com/s/support?language=en_US  get with support if you're under warranty

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎11-16-2022 05:07

In response to Odyssey13

‎11-16-2022 05:07

Thanks for getting back to us @Nautilus. I'm sorry to hear that your Versa 2 won't charge and thank you for letting us know that you can not restart it.

 

I noticed that you followed @Odyssey13's advise and that you are already receiving assistance. 

 

Thanks for your help @Odyssey13.

 

See you around. 

Andrea | Community Moderator, Fitbitp>

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