Versa 2 won't sync or update

[Raperry1]

My Fitbit versa 2 will not update therefore it will not sync, it does not recognize my phone being connected to it so it won't sync over internet or Bluetooth I have been having this problem for a couple days and I pay for a subscription so I don't no what else to do

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Raperry1.

Thanks for the details shared in your post. I understand how you are feeling and recommend making sure your Fitbit app is updated to the latest version: How do I update the Fitbit app? You can find the complete troubleshooting instructions to resolve the syncing issue at Why won't my Fitbit device sync? For steps to update your device, see How do I update my Fitbit device?

Hope this helps!