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Versa 2 won't sync

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‎09-29-2022 10:43 - last edited on ‎09-29-2022 11:16 by Fitbit Moderator

‎09-29-2022 10:43 - last edited on ‎09-29-2022 11:16 by Fitbit Moderator

I have a problem where my Versa 2 does not sync to my phone. I try several times, each time it starts the process then quits! No message or reason. Can anyone suggest a fix?

 

Moderator Edit: Clarified subject

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‎09-29-2022 11:17 - edited ‎03-15-2024 06:36

‎09-29-2022 11:17 - edited ‎03-15-2024 06:36

Hello there, @Rlampe1. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 2. I understand where your concern is coming from. 

As a first approach, I recommend following the tips and recommendations provided in this help article Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-29-2022 11:17 - edited ‎03-15-2024 06:36

‎09-29-2022 11:17 - edited ‎03-15-2024 06:36

Hello there, @Rlampe1. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 2. I understand where your concern is coming from. 

As a first approach, I recommend following the tips and recommendations provided in this help article Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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