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Versa 2 won't sync

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‎02-07-2023 06:51 - last edited on ‎02-07-2023 07:09 by Fitbit Moderator

‎02-07-2023 06:51 - last edited on ‎02-07-2023 07:09 by Fitbit Moderator

For some reason, my Versa 2 hasn't been syncing the past couple of days unless I'm connected to wifi. (I know it's not an issue with my phone's data as I'm at the start of my billing cycle.) I've tried turning my Bluetooth off and back on, restarting my phone, logging out of/force wiring the app... I'm not sure what else to do, so I'm turning here to see if any of you have thoughts about things I could try? Thanks in advance for any ideas!

 

 

 

Moderator Edit: Clarified subject

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‎02-07-2023 07:04

‎02-07-2023 07:04

Hello @rasen66 and welcome to the Community.  Fitbit is experiencing a server issue.  Just be patient.  There's no need to try anymore troubleshooting on your end.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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