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Versa 2 won't turn on

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‎08-31-2020 01:30 - last edited on ‎09-01-2020 12:29 by Fitbit Moderator

‎08-31-2020 01:30 - last edited on ‎09-01-2020 12:29 by Fitbit Moderator

Hi

my versa 2 died last night, despite the battery being half full, so put in on to charger overnight. This morning the face is completely blank and won’t turn on - I have tried the reset and also holding all three buttons down for 3 minutes. Still nothing. Can anyone help?????

thanks 

 

 

Moderator Edit: Clarified subject

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‎09-01-2020 12:40 - edited ‎06-21-2024 05:47

‎09-01-2020 12:40 - edited ‎06-21-2024 05:47

Hi there @Mattlarge, welcome to the Community Forums. Thanks for the details provided in your post about your Versa's recent behavior. I appreciate you've taken the time to try fixing your watch prior to posting here.

I've seen you contact our Support Team regarding this issue and they're still helping you to get it solved. Please stay tuned to your inbox for updates on your case.

Let me know if there's anything else I may do for you in the meantime. 

Maria | Community Moderator, Fitbit


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