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Versa 2 won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-28-2021 03:49 - last edited on ‎08-28-2021 08:58 by Fitbit Moderator

‎08-28-2021 03:49 - last edited on ‎08-28-2021 08:58 by Fitbit Moderator

My fitbit versa 2 screen went blank. Now it is not displaying anything also not syncing.

 

How can I get it fixed?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-28-2021 06:10

‎08-28-2021 06:10

It could be the battery is flat.

 

Try charging it from your computer as it makes a sound when its plugged in so you know the connection is good and its charging?

 

The watches aren't repairable, and if faulty and under warranty take it to the shop for replacement.

Author | ch, passion for improvement.

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‎08-28-2021 09:00 - edited ‎08-19-2023 07:28

In response to Guy_

‎08-28-2021 09:00 - edited ‎08-19-2023 07:28

Hi there, @Mayanksharma. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. @Guy_ Thanks for your help!

I've seen that you contacted our Support Team after posting here to report this issue. Please stay tuned to your inbox, someone will reach out to you soon.

Maria | Community Moderator, Fitbit


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