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Versa 2 won't update the time

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‎01-06-2024 07:19 - last edited on ‎01-07-2024 06:06 by Fitbit Moderator

‎01-06-2024 07:19 - last edited on ‎01-07-2024 06:06 by Fitbit Moderator

Time won't update on versa 2

Moderator Edit: Clarified subject

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‎01-07-2024 06:09

‎01-07-2024 06:09

Hi there, @Donnach00000000. Welcome to the Fitbit Community Forums. I'll be glad to help you to update the time on your Versa 2.

As a first approach, may I ask if you already synced your Fitbit device? Please note that the time will be wrong if your Versa 2 doesn't sync as your Fitbit device uses the time of the device you're syncing with.

If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?

If the issue is still not solved, but you can confirm that your Versa 2 is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


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