04-12-2021 00:04
04-12-2021 00:04
My Versa 2 won't update to the latest firmware. It's stuck at 35.70.7.14
I have the app running in background
I have connected to wifi, bluetooth, had the device charging. When I click on check for update it says it's up to date.
It's keeping me from installing some apps and whatever I try it won't work, I am not seeing the notification for update in the fitbit app.
Thanks!
04-12-2021 18:50
04-12-2021 18:50
Welcome to the Fitbit Community, @AlinaIonescu.
Thanks for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.
Currently, the latest firmware version for the Versa 2 is 35.72.1.9 as stated in this article. Please be aware that for Fitbit devices set up recently, it might be necessary to wait a couple of days to be able to download the most recent firmware version. Over the next days you will receive a notification in the Fitbit app to update.
Once your Versa 2 is up to date, you should be able to install apps and clock faces by following these instructions.
See you around.
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