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Versa 2 won't update

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‎09-25-2023 10:48 - last edited on ‎09-26-2023 04:44 by Fitbit Moderator

‎09-25-2023 10:48 - last edited on ‎09-26-2023 04:44 by Fitbit Moderator

My Versa 2 won't update firmware! It starts to and near the end it says it can't finish. 

There is enough battery, there's WiFi and Bluetooth. 

Any suggestions please?

Thanks. 


Moderator Edit: Clarified subject

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‎09-26-2023 04:46

‎09-26-2023 04:46

Hi there, @Joanna2009. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

If you haven't done so yet, please follow the tips and recommendations provided here Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-26-2023 04:46

‎09-26-2023 04:46

Hi there, @Joanna2009. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

If you haven't done so yet, please follow the tips and recommendations provided here Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes