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Versa 3 Inaccurate Heart Rate Tracking

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‎01-27-2023 08:08 - last edited on ‎01-29-2023 16:43 by Moderator Alum

‎01-27-2023 08:08 - last edited on ‎01-29-2023 16:43 by Moderator Alum

I was working out when I realized my versa 3 said 90 BPM but when I measured it with my phone it gave 180bpm. My versa 3 is newly bought so it shouldn't have this problem as it was measuring correctly before

 

Moderator Edit: Clarified subject

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‎01-29-2023 16:46 - last edited on ‎10-11-2024 08:05 by Fitbit Moderator

‎01-29-2023 16:46 - last edited on ‎10-11-2024 08:05 by Fitbit Moderator

Hi there @Pablo7. Welcome to Community Forums.

I appreciate the feedback and comments. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device, then follow these instructions to restart your device.

Also check these articles, How accurate are Fitbit devices?, How do I track heart rate with my Fitbit device? and What factors can affect my heart rate reading on my Fitbit device?.

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