Versa 3 battery is draining quickly

[kclight]

I've been reading a lot about the battery issues in the Versa 3.  Count me as another victim.  The device was working perfectly up until 1 week ago. I now have to charge it twice per day - it is discharging from 100% to 4% in under 14 hours.  I have followed all of the recommendations provided here and on other forums.  The device has been reset, all apps turned off, etc.  The device will not load the current update.

I purchased the device in June 2022 so I'm assuming it is still under warranty.  My wife's Versa 2 (purchased in Jan 2022) has suffered the same fate and was ultimately replaced.

Bottom line - I owned (still own) a Samsung smartwatch that I purchased over 6 years ago and it still works just fine.  The fact that so many people are complaining about this product and the fact that both my wife's and my Versa products have suffered the same fate, I can only conclude that there is a manufacturing defect or inadequate quality checks being applied.  

Fitbit/Google need to step up and address the problem.

Moderator Edit: Clarified subject

[SunsetRunner]

If you just bought it in June, I suggest that you contact support.

[MarreFitbit]

Hi there, @kclight. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration. @SunsetRunner Thanks for your advice! 

While reading your post I was wondering if by any chance you might be using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep? 

As you already know, that the battery life will depend on how frequent certain features are used in general. Because you're using an Always-On Display clock face, I'd recommend changing the clock face to another one made by Fitbit and monitor your it's behavior in the next day. Additionally, try turning off this setting by opening the Settings app on your watch > Display > Always-on display.

On the other hand, I'd appreciate if you can confirm you've followed all tips and recommendations provided in this help article Can I extend my Fitbit device's battery life?

Hope this helps. 

[kclight]

The device is currently in its raw state and I have never used snore detection. and I have never used always on display.  IMO, the product is defective and Fitbit/Google have a serious product QA issue they need to address. A responsible company would issue a recall and replace all of these defective devices.  

After this experience I will never buy another product from Fitbit/Google. Ever. I will take my dollars to your competitors