07-21-2025
04:44
- last edited on
07-21-2025
04:52
by
MarreFitbit
07-21-2025
04:44
- last edited on
07-21-2025
04:52
by
MarreFitbit
My versa 3 screen is blank and I cannot restart it.
i have tried to restart multiple times but the watch only buzzes.
I tried changing the clock face but a change of clockface loads on the app but does not show on the watch.
I deleted and then reloaded the app and can no longer find the clock faces on the app.
any suggestions?
Moderator Edit: Clarified subject
07-21-2025 05:33
07-21-2025 05:33
Hi there, @Davidandrew. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Charge 5 is still blank. I understand your concern, I will do my best to help you with this!
Since all the steps you tried didn't work, I suggest reaching out to our Customer Support Team who will be able to take a closer look into this issue and provide further help. Hope to hear some good news soon!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
yesterday
yesterday
Unfortunately the screen of my Versa 3 is still blank.
i will have to buy a new watch.