yesterday
- last edited
yesterday
by
MarreFitbit
yesterday
- last edited
yesterday
by
MarreFitbit
My versa 3 screen is blank and I cannot restart it.
i have tried to restart multiple times but the watch only buzzes.
I tried changing the clock face but a change of clockface loads on the app but does not show on the watch.
I deleted and then reloaded the app and can no longer find the clock faces on the app.
any suggestions?
Moderator Edit: Clarified subject
yesterday
yesterday
Hi there, @Davidandrew. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Charge 5 is still blank. I understand your concern, I will do my best to help you with this!
Since all the steps you tried didn't work, I suggest reaching out to our Customer Support Team who will be able to take a closer look into this issue and provide further help. Hope to hear some good news soon!
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