Versa 3 cracked screen

[TaraLeitch]

My Versa 3 screen cracked. I don’t remember dropping it. I put on this am and noticed when I got to work it was cracked. Are they replaceable? 

Moderator Edit: Clarified subject

[Odyssey13]

Hi @TaraLeitch  there are no repairs for these devices. If you're under warranty, get with support.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[Fekker]

Replacement screens are available on ebay.

[Odyssey13]

@Fekker often such repairs exceed the cost of a new device. Even so, once the seal is broken in order to replace the screen, it's hard to get it back to being water proof. Most people don't have the tools or the fine hand skills in order to replace it properly. You have a Fitbit?

[Fekker]

Yes I do own a Versa 3 screen cots around £40-£50 and are easily replaced, using the correct glue waterproofs it, I had no experience and replaced mine easily and is as good as new.

Sent from my iPhone

[Odyssey13]

Glad it worked for you, @Fekker but not everyone has a steady hand and good eyesight.

[Fekker]

Me neither, I’m 65 years old with osteoarthritis. A magnifying glass comes in handy though. You have a pleasant day 😊

Sent from my iPhone