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Versa 3 face has fallen off

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Hi there,

The face of my versa 3 has fallen off.  I had no prior instance that this was going to happen.

Moderator Edit: Clarified subject

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Hi there, @crosby87. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the face of your Versa 3 has fallen off. I understand your concern, I will do my best to help you with this!

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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