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Versa 3 green screen

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‎04-27-2023 05:12 - last edited on ‎04-27-2023 12:58 by Fitbit Moderator

‎04-27-2023 05:12 - last edited on ‎04-27-2023 12:58 by Fitbit Moderator

My versa 3 is a green screen tried rebooting  nothing works

 

 

Moderator edit: updated subject for clarity. 

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‎04-28-2023 06:43 - edited ‎06-16-2023 05:37

In response to NellyG

‎04-28-2023 06:43 - edited ‎06-16-2023 05:37

Hi there, @Missee4010. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work, as @NellyG has suggested, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-27-2023 05:28

‎04-27-2023 05:28

Hi @Missee4010 Ohh that doesn't sound too good. It might have died, but try changing to a different clockface in the app and see if that fixes it.

Community Council Member

Helen | Western Australia

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‎04-28-2023 06:43 - edited ‎06-16-2023 05:37

In response to NellyG

‎04-28-2023 06:43 - edited ‎06-16-2023 05:37

Hi there, @Missee4010. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work, as @NellyG has suggested, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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