07-12-2024 11:48
07-12-2024 11:48
My Versa 3 screen display is showing all the data and descriptions as flashing words/numbers. There are no images for any of them or the apps.
I’ve tried switching it off without success. It may have had some water splashes yesterday but not submerged.
07-12-2024 21:11
07-12-2024 21:11
Hi @JKK22 - just in case it's due to water, if the watch is still working and battery is lasting try drying in a bag of rice.
If ever it gets hot when charging stop immediately, it confirms serious damage.
If the clock is displaying normally it may require a factory reset (not without risk) in case it is an OS corruption only.
It is best to ensure no water damage first for a few days.
You can always chat via the Fitbit App, Help & support section, Contact Customer support when you decide as a last resort to factory reset.
Note for EEA & UK users not all existing clocks and apps can be reinstalled following a factory reset.
Author | ch, passion for improvement.