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Versa 3 is falling apart

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I was horrified when the screen of my Versa 3 became detached .i only have the watch circ 18 months and obviously expected nothing like this to happen .

I have attached photos of the said watch and I will be awaiting a replacement Versa3
Helen 

 

Helenlarkin_1-1727355186990.jpeg

 

Helenlarkin_2-1727355186993.jpeg

 

Helenlarkin_3-1727355187001.jpeg

 


Sent from my iPhone
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Hello @Helenlarkin, welcome to the Fitbit Community.

I am very sorry for this inconvenience. In order to find a quick and effective solution, I ask you to complete this form. With this information, our team will be able to provide you with the best possible assistance.

Once you have submitted the form, please let me know that you have completed it so that I can keep you informed about the progress of your case.

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@Helenlarkin Hi. It'd be a lot quicker just contacting support yourself through the app. That happened to me past warranty and I glued the screen back on 

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That it always another option @MarkMM

Thank you for your advice and all the support you've given to the community. 

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