Versa 3 is unresponsive

[Rocko2]

Versa 3 will not turn on or charge. It’s been completely dead for a few days. It had atleast 50% in the morning when I was done with my workout. I get home from work and it was dead. It will not charge or turn on now. 

Moderator Edit: Clarified subject

[Guy_]

Hi @Rocko2 - unfortunately if it gets moisture inside this can be sufficient to cause a problem. Watch out it doesn't get hot when on the charger as this is dangerous and confirms the fault, or it may be a battery fault.

If on the other hand the charge cable is faulty it may not charge anymore but that might be an odd coincidence, that it went flat unexpectedly and the charge cable broke.

By using a PC as a power source you will get an indication of what the problem is, often when the watch has a fault it will constantly connect and disconnect, sometimes when battery is very low also.

[MarreFitbit]

Hi there, @Rocko2. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 3 is still unresponsive. I understand your concern, I will do my best to help you with this!

As a first approach, please take @Guy_'s input into consideration. 

Please note that sometimes a Fitbit doesn’t seem to be charging when actually the issue is that it has become unresponsive (this can happen if the battery has been allowed to discharge completely). I'd recommend putting it on to charge on a charging wire and outlet known to be working. Leave it on the charger for a good two hours, even if it doesn’t seem to be charging.  

When it has had two hours, try restarting your Versa 3, I would recommend trying this maybe twice in a row if a first try doesn’t work.

If the above doesn't work, please see Why isn't my Fitbit device's battery charging?