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Versa 3 isn't showing my stats

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‎01-02-2022 05:07 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

‎01-02-2022 05:07 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

Hi,

I've selected a new clock display scheme from the App and synced it with my Versa 3. But my stats are not shown on the display as it shoud be (see second attached pic). 

 

I've restarted my Versa 3 already a few times but with no success.

 

Does someone know what's wrong?

 

Thanks,

Verena

 

Moderator Edit: Clarified subject

 

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‎01-02-2022 07:56

‎01-02-2022 07:56

Sometimes on clock faces not "by Fitbit", Fitbit has made behind-the-scenes changes that the developer has not kept up with, preventing some stats displays.  You can try contacting the developer, but quicker solution is to try another clockface.  The ones 'by Fitbit' generally are more reliable but feel free to try any others.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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