Versa 3 language defaulting to Spanish

[peteray121]

My Versa 3 keeps changing the language to Spanish.

I had to force a restart and reloaded the app after sync issues. But now the language on the watch keeps changing to Spanish.

I do live in Spain, but the Language in the Fitbit.com site is Europe English but his works for a while after it is submitted and then reverts to Spanish., previously it worked ok, i have tried resetting location and languages to UK, but this doesnt fix it. 

The app is in English from the i-phone. But on the website the settings and personal info changes to Spanish after some hours! 

Anyone know the fix? Gracias.. 

[NellyG]

Hi @peteray121 I have heard of this problem before. I think it was finally solved by changing the PHONE'S  languages to English. Apparently iPhone have a Primary and Secondary language and you need to change both to English. I hope this works for you!

[peteray121]

Thanks Nelly, i will let you know if it resists the urge to change back to Español 👍🏻

[Guy_ · Accepted solution]

Hi @peteray121 - have you tried changing location to US or UK in the Fitbit App, click profile photo and App settings.

[peteray121]

Still reverts to Spanish, i have changed my location to UK, and removed secondary languages from all devices.. 😕

[peteray121]

It was the app settings, location was automatic, now it is set to Europe, and it seems ok.
I mistakenly thought the location in the dashboard settings took precedent over the app. But all good now.