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Versa 3/locked

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‎08-22-2023 21:47

‎08-22-2023 21:47

I can't unlock my Versa 3. It's in lock mode and won't connect to Bluetooth. This has been about 2 weeks now.

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‎08-23-2023 03:35

‎08-23-2023 03:35

Welcome to the Fitbit community, @Msbiker24!

If your Versa 3 is in water-lock mode, you should able to unlock it by double tapping it's button.
If that won't work for you, I'd suggest to first sync your device to not lose any data it may have tracked so far. Then please try to restart your Versa 3 by keeping it's button pressed for around 10 seconds until you'll hopefully see the Fitbit logo on it's display.

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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