Versa 3 lost steps after syncing

[MaryJFit]

When I reached my daily goal of 10,000 steps Versa 3 flashed and vibrated a 10,000 step celebration.. 2 hours later, when i went to sync with the fitbit app, it now ssys I only walked 8000 steps.  WHAT IS UP WITH THAT NONSENSE???

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @MaryJFit. Thanks for stopping by in the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. 

Are you syncing your Versa 3 frequently? Did you make sure your Versa 3 was paired and recently synced before you reached you 10K steps? If you did not sync prior to your activity, please note what happened to you is an expected behavior. You should have logged in to sync the Versa 3 before you began wearing it.

If you remember the exact amount of steps or the name of the activity you performed, you can try manually logging the activity. For more information, see How do I add, edit, or delete Fitbit data and activities?

Hope this helps. 

[MaryJFit]

I did that.