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Versa 3 not working

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‎09-16-2023 04:30 - last edited on ‎09-16-2023 04:48 by Fitbit Moderator

‎09-16-2023 04:30 - last edited on ‎09-16-2023 04:48 by Fitbit Moderator

Showing a very basic screen and won't function even after a reinstall.


Moderator Edit: Clarified subject

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‎09-16-2023 04:51

‎09-16-2023 04:51

Hi there, @terrylbuck76. Welcome to the Fitbit Community Forums. Thanks for taking the time to solve the issue with your Versa 3 before posting here. 

To better assist you, would you mind giving me more details of the issue with your Fitbit device? Is the screen blank? What do you mean by "won't function"?

In the meantime, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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