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Versa 3 screen will not come on

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On my third Versa 3. Same problem overheating, and now the screen will not come on. Its syncing , but no display,same way the last two did. And No I do not get it wet other than sweat from my wrist. Is there a lifetime warranty on Fitbit products? These were all less then 2 years old.

 

 


Moderator edit: subject updated for clarity

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Hello, welcome to the Fitbit Community forums, @Boop07

Thank you for sharing that you've been experiencing this inconvenience with your Versa 3 watch. 

There are some general troubleshooting steps that are usually helpful to resolve any issues with the display, like restarting the watch and changing clock face option.

However, since you mentioned the watch is overheating, I do recommend that you get in touch with the Customer Support team for further assistance with this. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Thanks again for all the information and comments provided. The team continues to work to improve the quality of products and services, and your feedback is a big part of that process. 

Davide | Italian and English Community Moderator, Fitbit


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