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Versa 3 steps jumping up and down when syncing

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‎01-02-2023 12:59

‎01-02-2023 12:59

Everytime I sync my Versa 3 today, the step keep jumping up and down. There really is no pattern. I’ve tried restarting my Versa and it is still doing it. This problem just started happening today. Anyone else having this issue? 

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‎01-03-2023 00:12

‎01-03-2023 00:12

Hi @BreeHines - in the Fitbit App click profile photo and check you don't have MobileTrack or another watch installed. Did you try logout of the app and restart the phone?

Author | ch, passion for improvement.

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