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Versa 3 stuck on Fitbit Logo

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‎04-29-2022 15:47 - last edited on ‎12-18-2022 20:02 by Fitbit Moderator

‎04-29-2022 15:47 - last edited on ‎12-18-2022 20:02 by Fitbit Moderator

Ok so I restarted my versa 3, and its stuck on the fitbit picture. It won't turn on it won't turn off. I have tried holding the side button and everything and its doing nothing. Please help

 

Moderator Edit: Clarified subject

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‎05-02-2022 05:11 - edited ‎10-23-2023 10:03

‎05-02-2022 05:11 - edited ‎10-23-2023 10:03

Hello, @Barb_cathell. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns, please feel free to contact our team back. 

Have a good day. 

Maria | Community Moderator, Fitbit


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