06-30-2023 04:51 - last edited on 06-30-2023 12:38 by AndreaFitbit
06-30-2023 04:51 - last edited on 06-30-2023 12:38 by AndreaFitbit
was washing my hands earlier and my watch fell off; I initially assumed that I'd somehow knocked the release and the strap had come out of the watch; however on inspection the end of the strap had come off. I was able to remove it and the mechanism is still working however while it looks like it should clip back onto the end of the strap it is refusing to form a reliable attachment.
Is there anyway to repair this? or might it be covered by warranty? would rather not have too pay out £30 for a new strap.
Moderator edit: updated subject for clarity.
06-30-2023 12:41 - edited 06-30-2023 12:45
06-30-2023 12:41 - edited 06-30-2023 12:45
Thanks for getting back to us @Gilgalahad. I'm sorry to hear that your Versa 3 strap fell off.
I noticed that you already got in touch with our Support Team and got assistance.
We look forward to get you back on track.