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Versa 3 won't charge

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‎11-16-2022 06:49 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎11-16-2022 06:49 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

Trying to charge fitbit but won't charge,  only shows logo and battery 0 sign. Help needed. Tried holding button 10 seconds or more 

 

Moderator Edit: Clarified subject

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‎11-16-2022 07:51

‎11-16-2022 07:51

In mi case, Fibit Versa 3 still has a battery but it doesn't charge either. Strangely since the last update

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‎11-16-2022 10:10 - edited ‎07-12-2023 10:36

In response to Soniamh86

‎11-16-2022 10:10 - edited ‎07-12-2023 10:36

Hi there, @Skipicopk @Soniamh86. Welcome to the Community Forums. Thanks for the details provided in your posts about the issue with your Fitbit devices. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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