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Versa 3 won't charge

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‎10-15-2023 06:06 - last edited on ‎10-15-2023 06:12 by Fitbit Moderator

‎10-15-2023 06:06 - last edited on ‎10-15-2023 06:12 by Fitbit Moderator

My versa 3 unable to charge. Tried plugging to other charger but same issue.  Been showing 5% battery all the way.. not charging. Any clue what’s happened? 

Moderator Edit: Clarified subject

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‎10-15-2023 06:14

‎10-15-2023 06:14

Hi there, @Joykas123. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To better assist you, please make sure you've followed all tips and recommendations provided here Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


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