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Versa 3 won't complete the update

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‎01-04-2022 00:00 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

‎01-04-2022 00:00 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

I started an update on my fitbit last night and since then my fitbit has been on a bootloop.   Can anyone help please? 

 

Thanks

 

Moderator Edit: Clarified subject

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‎01-04-2022 05:40 - edited ‎07-21-2023 03:53

‎01-04-2022 05:40 - edited ‎07-21-2023 03:53

Hi there, @Samantha101. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To solve this issue, I'd recommend following the tips and recommendations provided in this help article Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-04-2022 05:40 - edited ‎07-21-2023 03:53

‎01-04-2022 05:40 - edited ‎07-21-2023 03:53

Hi there, @Samantha101. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To solve this issue, I'd recommend following the tips and recommendations provided in this help article Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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