Versa 3 won't display notifications.

[James-E]

My Versa 3 won't display notifications from my new Pixel 9. It worked with previous Samsung S21? All other information is OK.

[alexthecat]

@James-E there is a Help Article here that explains how to troubleshoot notifications. 

Are you getting any notifications at all on your Fitbit? I'm asking because I moved from a Samsung phone to Pixel 9 last year and only had trouble with notifications for text messages. There were specific steps I had to take to fix that. 

[James-E]

No text or email notifications. Thanks for reply!

[alexthecat]

@James-E tap on the device icon in the upper left of the main screen in the Fitbit app. Then tap on Versa 3 to select your device. Then select Notifications. That should bring you to screen that looks like this: 

 

If you select "Mirror your phone", your Versa 3 will have all the same notifications as your phone. That's the easiest thing to do, if you don't mind getting a lot of notifications. 

If that's not what you want, tap on "Text Messages" and make sure that it looks like this: 

 Samsung had its own text app and that may have been selected by default on your old phone. With a Pixel 9, that's not an option. You can use the Google app (that's what I have selected in that screen shot) or another third-party app. 

Then you can go back to the Notifications menu and select Emails and make sure that the right services are selected there. 

[alexthecat]

Also, I'm sure that you've checked that your Fitbit is not in DND or Sleep Mode. I understand that you are already familiar with basic functions of your Versa 3.