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Versa 3 won't show the correct time

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‎07-19-2023 19:16 - last edited on ‎07-20-2023 04:44 by Fitbit Moderator

‎07-19-2023 19:16 - last edited on ‎07-20-2023 04:44 by Fitbit Moderator

The time on my Versa 3 is incorrect. How can I correct?

Moderator Edit: Clarified subject

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‎07-20-2023 04:48

In response to Odyssey13

‎07-20-2023 04:48

Hi there, @Hughede. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

As @Odyssey13 has mentioned, your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If you think you're experiencing syncing issues, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎07-19-2023 20:35

‎07-19-2023 20:35

Hi @Hughede  the time comes from the device you use to sync, so try syncing a few times and more regularly. There is no way to manually set the time.

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes

‎07-20-2023 04:48

In response to Odyssey13

‎07-20-2023 04:48

Hi there, @Hughede. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

As @Odyssey13 has mentioned, your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If you think you're experiencing syncing issues, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer