01-02-2024 06:54 - last edited on 01-05-2024 13:30 by MarreFitbit
01-02-2024 06:54 - last edited on 01-05-2024 13:30 by MarreFitbit
My Fitbit rarely syncs on its own anymore. I have shut down my Fitbit, turned Bluetooth on and off, and searched for updates etc. But I still have to force it to sync,and even then sometimes it won't. What is going on?
Moderator Edit: Clarified subject
01-05-2024 13:33
01-05-2024 13:33
Hi there, @Cheermombeckyb. Thanks for stopping by in the Fitbit Community Forums. It's sad to hear that your Versa 3 is still not syncing properly despite all the steps you've tried so far. I'll be glad to help you with this.
In addition to the steps you've done so far, please try the following:
With the steps above, what I want you to do is to pair your Versa 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
Before trying the above, please be aware that most Fitbit devices store up to 7 days of detailed minute-by-minute data. If you wait longer than 7 days before syncing, you may only see the most recent week's detailed data. Summary data (calories, distance, steps, and floors) will be stored for 30 days. Nevertheless, if your Fitbit device was unpaired from your Fitbit account during this period of time, neither the 7 days can be recovered or restored.
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