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Versa 3 won't sync

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‎02-13-2022 18:30 - last edited on ‎12-18-2022 20:28 by Fitbit Moderator

‎02-13-2022 18:30 - last edited on ‎12-18-2022 20:28 by Fitbit Moderator

Versa 3 quit syncing with phone or computer.

 

Moderator Edit: Clarified subject

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‎02-14-2022 04:20 - edited ‎03-08-2024 04:02

‎02-14-2022 04:20 - edited ‎03-08-2024 04:02

Hi there, @drvicki. Welcome to the Community Forums. 

May I know the model of your mobile phone? Please make sure it meets the requirements listed here.

For troubleshooting steps, please see Why won't my Fitbit device sync? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎02-14-2022 04:20 - edited ‎03-08-2024 04:02

‎02-14-2022 04:20 - edited ‎03-08-2024 04:02

Hi there, @drvicki. Welcome to the Community Forums. 

May I know the model of your mobile phone? Please make sure it meets the requirements listed here.

For troubleshooting steps, please see Why won't my Fitbit device sync? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎02-17-2022 13:03

In response to MarreFitbit

‎02-17-2022 13:03

I followed your instructions and was finally able to make my Versa 3 sync. Thank You.

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‎02-17-2022 13:26 - edited ‎10-30-2023 03:50

In response to drvicki

‎02-17-2022 13:26 - edited ‎10-30-2023 03:50

@drvicki I'm glad to hear you were able to solved the issue.

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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