help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-11-2022 23:38 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎12-11-2022 23:38 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

My fit bit wont sync.....

 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
4 REPLIES 4

‎12-12-2022 03:10

‎12-12-2022 03:10

HI @M88k - Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

Best Answer
0 Votes

‎12-12-2022 08:59 - edited ‎06-02-2023 11:32

In response to Guy_

‎12-12-2022 08:59 - edited ‎06-02-2023 11:32

Hi there, @M88k. Welcome to the Community Forums. 

I've seen you contacted our Support Team after posting here but your chat got disconnected. If the steps provided by @Guy_ doesn't work, please feel free to reach out to our team once again. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎12-20-2022 01:47

‎12-20-2022 01:47

Each time you open the Fitbit app, Versa syncs automatically when it's nearby. Versa also syncs with the app periodically if All-Day Sync is on. To turn on this feature: From the Fitbit app dashboard, tap or click the Account icon ( ) > Versa tile > All-Day Sync.

 

Regards,

Will

Best Answer
0 Votes

‎12-20-2022 04:02

In response to willjoe

‎12-20-2022 04:02

Hi @willjoe - the all day sync was discontinued in some newer versions of the Fitbit App. It then does it automatically when needed, in addition to manually.

Author | ch, passion for improvement.

Best Answer