Versa 4

[Lesley36]

Doesn’t give me options to select app notifications even though Versa 4 has been paired to Fitbit app and phone 

[ManuFitbit]

Hi @Lesley36. Welcome to the forums

Thank you for sharing the inquiry regarding your Versa 4. 

Our team is actively investigating this issue and working on a resolution. In the meantime, please try clearing the app's cache and data on Android, or offloading the app if you are on iOS.

In the meantime, please verify that your Fitbit app and Versa 4 are up-to-date. 

• How do I update the Fitbit app?
• How to update your Fitbit device

Stay tuned and again, thank you for your patience and for the information provided. 

[Woolfyj]

Hi

is this issue resolved yet? I have not been able to select notifications from apps since Thursday 

[YRA]

I have had the same issue. I have done all the recommended updates/switch off/checks. None of these have worked. No apps appear in the allow apps section, even after I have a new notification on my phone. The watch is almost useless as that’s what I wanted it for. 

[Woolfyj]

Is this issue resolved? Will we have to do an update? I am still getting the error message

thanks 

 

[Lesley36]

No not resolved keeps saying will be giving option when notification comes through phone but I’m getting WhatsApp messages on phone etc but not through watch and I have unpaired repaired and restarted and nothing and toggled all options 

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Yeah same I wanted it for steps and the notifications but same for me no apps appear in the apps notifications section 

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Moderator edit - merged messages