Forum Posts

Versa 4 messages wont vibrate

I moved from an iPhone SE to an iPhone 11.  Beforehand everything worked fine. Now messages to the iPhone do not vibrate watch.  Notifications from other apps vibrate watch.  I have compared everything on iPhone SE to iPhone 11 and everything is the ...

MTCC by Jogger
  • 41 Views
  • 2 replies
  • 1 votes

Versa 4 stuck on a red X

I had been stuck in a never ending loop of rebooting only to find a red X or just the Fitbit logo appearing then disappearing. I recommend holding the side button down until the Fitbit logo is flashing, then let go of the button for about 2 seconds, ...

Celisia by Jogger
  • 156 Views
  • 7 replies
  • 1 votes

Versa 4 is tracking too many floors

In the past few days my Versa 4 has started logging way more stairs than is accurate. It's always been pretty accurate in this regard until recently. It's even logging stairs while I sleep! I already did a factory reset. Any other ideas?Moderator Edi...

trecile by Runner
  • 109 Views
  • 5 replies
  • 2 votes

Versa 4 stuck on the Fitbit logo

My Versa 4, it shows logo and thn the screen stays black, while the phone is detecting the my versa 4, ive  done factory reset as well, and now phone detects and asks for a pin code.  Moderator Edit: Clarified subject

Ahseni by Jogger
  • 93 Views
  • 3 replies
  • 0 votes

Versa 4 unresponsive

My Versa 4 is 15 months old. First it started crashing. Then a a red X, and now  won't turn on. I've been told by Customer Care that my claim doesn't met the warranty requirements. ITS NOT WORKING what additional requirements are needed!!! I train al...

Versa 4 - Crashing randomly

My versa 4 is just under 2 years old and has started crashing randomly. It's fully charged and works fine but then suddenly switches off and won't reboot until I put it back on charge. Is there a fix? Or is it at the end of it's life? Seems a bit sho...

Iso versa 4 watch band connector supplier

Hello!  I just received my new fitbit Versa 4 and love it!  I am interested in making some replacement bands as my wrists are large. I am in search of the connector pieces that attach to the watch. Does anyone have ideas on where and what to search f...

Versa 4 no longer showing REM or deep sleep

I had a forced update this morning and the sleep tracking feature changed. It used to show awake, REM, and deep sleep. Now it shows awake, restless, and asleep. How do I get it to show REM and deep sleep again?

Versa 4 in kinderaccount

Kan de versa 4 worden toegevoegd aan een kinderaccount. Mijn dochter is 15 en ik wil de familylink nog aan laten staan.De ace kopen is geen optie.

Yfie by Jogger
  • 34 Views
  • 1 replies
  • 0 votes

Versa 4 blank screen

I brought this Versa 4 recently and was extremely excited to use when it came. The initial screen had a red x on so I forced a factory reset. It then started to work again. But when it got down to 70% battery it went black again. I tried to restart i...

__Cara by Jogger
  • 189 Views
  • 4 replies
  • 0 votes

Versa 4 touch screen not working properly

Hi there, I've had my Versa 4 since May and just recently it has stopped recognizing touch intermittently. I use a screen protector and tried removing it, still no recognition and it will suddenly start working again. I've tried shutting the watch of...

Versa 4 buzzes six times when a run starts

Every time I start a run, my watch buzzed up to six times. It’s incredibly distracting because I don’t know what it’s about and don’t know how to make it stop. I have do not disturb mode on (although I don’t allow texts or calls be sent to my watch)....

Jaxrunner by Recovery Runner
  • 89 Views
  • 3 replies
  • 0 votes

My new versa 4 won't charge

My versa 4 won't charge. It buzzes when you place it on the charger and nkt doing anything. I've tried different chargers different plugs and it's the same. But those plugs charge my other products ok. Really dissapointed it was also a nightmare to s...

LissaF by Jogger
  • 199 Views
  • 1 replies
  • 0 votes